HOSPITALITY MANAGEMENT
Kellogg Community College’s new Hospitality Management Certificate Program equips students with the essential skills and knowledge needed to excel in the dynamic and rewarding field of hospitality and tourism management. The program is ideal for individuals who aspire to a career in hotels, restaurants, resorts, event planning, tourism or any other sector in the hospitality industry.
KCC’s Hospitality Management Certificate consists of five courses totaling 16 credit hours.
Required Hospitality Management Certificate program courses are:
- ACCO 101: General Accounting
- BUAD 101: Introduction to Business
- HOSP 101: Hospitality Management
- HOSP 102: Special Event Management
- HOSP 103: Customer Service Excellence
Click here to view the Hospitality Management Certificate page in KCC’s Academic Catalog.
Hospitality instruction at KCC offers engaging coursework and hands-on learning experiences that prepare students for immediate career opportunities or further education in related fields. Participants develop soft skills and gain insight into key topics including
- Communication
- Customer service
- Event coordination
- Guest relations
- Hospitality marketing strategies
- Problem solving
- Technical competencies in management
Advising & Transfer
View transfer guides outlining opportunities for students looking to transfer their KCC credits to a four-year institution. Contact Academic Advising at 269-965-4124 or advising@kellogg.edu to schedule an appointment to plot a personal transfer plan.
Additional Information
Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
Hospitality Management Careers
Many students who pursue an certificate in Hospitality Management will continue their studies in an associate or bachelor’s degree program after transferring to a four-year college or university. Hospitality Management students who plan to move directly into the workforce can also benefit from the program’s valuable training, which will qualify them for a variety of entry-level positions in business.
Possible job titles for individuals with a certificate in Hospitality Management include:
- Bellhop/Porter
- Concierge
- Event Coordinator
- Front Desk Agent
- Housekeeper
- Reservation Agent
- Restaurant Server (Hotel Dining)
- Travel Coordinator/Specialist
- Valet Parking Attendant
Additional Hospitality Certifications
Upon completing KCC’s Hospitality Certificate or Associate of Applied Science in Business Management degree with a concentration in Hospitality Management, KCC graduates can obtain any of the following certificates to supplement their accomplishments.
- Certified Tourism Ambassador: A nationally recognized creditial obtained through the Calhoun County Visitors Bureau.
- Hospitality and Tourism Specialist: Students using the KCC’s Hospitality Management curriculum will be well prepared to take this exam from the American Hotel and Lodging Educational Institute (AHLEI).
- Guest Service Gold: One of the most widely used training and credential programs in the industry. Guest Service Gold prepares students to sit for the Certified Guest Service Professional exam.
- Guest Service Gold: Golden Opportunities: A certification specific to hotels and other lodging properties.
- Guest Service Gold: Tourism: Applicable to any business that participates in the tourism industry.
- START (Skills, Tasks, and Results Training): A collection of six flexible and concise trainings for key entry-level positions. Each training culminates in a certification exam and professional designation for the student. Certifications include:
- Certified Breakfast Attendant
- Certified Front Desk Representative
- Certified Guestroom Attendant
- Certified Kitchen Cook
- Certified Maintenance Employee
- Certified Restaurant Server
- Certified Hospitality and Tourism Management Professional
